Legal

Privacy Policy

Last updated: July 1, 2026 · Karur Plywood & Company

Karur Plywood & Company (“we”, “us”, “our”) operates https://www.karurplywood.co.in. This Privacy Policy explains what information we collect, how we use it, and your choices. By using the site or placing an order, you agree to these practices.

1. Information We Collect

Name, phone number, and email address when you register, order, or submit an enquiry
Delivery address and pincode for order fulfilment
Order details — products, quantities, and purchase history
Messages sent via the contact form, WhatsApp, or quote requests
Technical data (device type, browser, pages visited, approximate city-level location) collected automatically via cookies and analytics tools

2. How We Use Your Information

To process and deliver your orders and communicate about order status (call, SMS, WhatsApp, email)
To respond to enquiries and provide quotes
To improve our website, product catalog, and service
To send order confirmations and, where consented, promotional updates
To comply with legal and tax obligations, including GST invoicing and record-keeping

3. Cookies & Analytics

We use Google Analytics (GA4) to understand how visitors use our site, and Google Ads for advertising measurement. These services set cookies on your device. See our Cookie Policy for full details. You can disable cookies in your browser settings, though some features may not work correctly without them.

4. Sharing of Information

We do not sell your personal information. We may share it with:

Delivery and logistics partners, solely to fulfil your order
Payment processors (Razorpay), to process payments securely — they never share your data with us beyond transaction confirmation
Service providers who help us operate the site (hosting, email delivery), bound by confidentiality obligations
Government or regulatory authorities, where required by law

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, or loss. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.

6. Data Retention

We retain your information as long as necessary to provide our services, comply with legal obligations (including tax and GST record-keeping requirements under Indian law), resolve disputes, and enforce our agreements.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the details below. We will respond within a reasonable timeframe.

8. Children's Privacy

Our site and services are intended for individuals aged 18 and above. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision. Continued use of the site after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

For any questions about this Privacy Policy:

Karur Plywood & Company
GST No: 33ASSPV3245J1Z6
📍 Covai Main Road, Reddipalayam, Karur, Tamil Nadu – 639 008
📞 +91 91596 66538
✉️ karurplywoods@gmail.com
⏰ Mon - Sat: 9:30 AM - 7:30 PM